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Your message has been sent to chordpulsell.com. We review every request and reply within two business days.

What happens next

  1. We confirm receipt by email at the address you supplied.
  2. A specialist reviews your request and any materials you attached.
  3. You receive a written reply with next steps or a proposed solution.

Your rights as a consumer

Under Law of Ukraine No. 1023-XII 'On Consumer Protection', Article 4, you must be informed of your rights and of the procedure for filing complaints with the State Service of Ukraine for Food Safety and Consumer Protection. Consumer disputes may be submitted to that Service or to a court, as set out in Article 25 of the same Law.

Personal data you submit is processed in line with Law of Ukraine No. 3800-IX 'On Personal Data Protection' and used only to handle your request.

Information about goods and services is available in Ukrainian as required by Law of Ukraine No. 2704-VIII 'On Ensuring the Functioning of Ukrainian as the State Language', Article 27.

Contact

Identification details are published as required by Law of Ukraine No. 675-VIII 'On Electronic Commerce', Article 7.